These terms and conditions outline the rules and regulations for the use of EdinburghBakery's website and services. By accessing this website and purchasing our products, you accept these terms and conditions in full. If you disagree with any part of these terms, you must not use our website or services.
All products displayed on our website are subject to availability. We reserve the right to modify or discontinue any product without prior notice. Product descriptions, ingredients, and pricing information are provided to the best of our knowledge and may be updated periodically. We make every effort to ensure accuracy but cannot guarantee that all information is completely error-free.
When placing an order through our website or in-store reservation system, you are making an offer to purchase products or services. We reserve the right to accept or decline your order at our discretion. Payment must be completed before product collection or delivery. We accept various payment methods as displayed during the checkout process. All prices are in British Pounds and include applicable taxes unless otherwise stated.
Products must be collected within the timeframe specified at the time of ordering. For custom orders such as wedding cakes or special occasion items, collection dates and times will be arranged separately. We offer limited delivery services within Edinburgh area for specific products. Delivery charges and areas covered will be communicated during the ordering process. Failure to collect products within the agreed timeframe may result in cancellation and no refund.
Standard bakery items can be cancelled up to two hours before the scheduled collection time for a full refund. Custom orders including wedding cakes, birthday cakes, and specialty items require minimum forty-eight hours notice for cancellation. Cancellations made after these deadlines may incur charges. Refunds will be processed using the original payment method within seven business days. Products that have been customized specifically for your order are non-refundable unless there is a fault with the product.
Our bakery handles wheat, eggs, dairy, nuts, and other common allergens. While we take precautions to prevent cross-contamination, we cannot guarantee that any product is completely free from allergens. Customers with serious allergies should inform our staff before placing orders. We provide ingredient information to the best of our ability, but formulations may change. It is the customer's responsibility to check ingredients and suitability before consumption.
All content on this website including text, graphics, logos, recipes, and images is the property of EdinburghBakery and is protected by copyright laws. You may not reproduce, distribute, or use any content without explicit written permission. Our traditional recipes and baking methods are proprietary and may not be copied or replicated for commercial purposes.
EdinburghBakery's liability is limited to the value of the products purchased. We are not responsible for any indirect, consequential, or special damages arising from the use of our products or services. Our maximum liability for any claim shall not exceed the amount paid for the specific product or service in question.
You may use our website for lawful purposes only. You must not use our website in any way that could damage, disable, or impair the website or interfere with other users' enjoyment of the website. You are responsible for ensuring that your computer system meets the necessary technical requirements for using our website.
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our website and services after changes constitutes acceptance of the modified terms. We recommend reviewing these terms periodically to stay informed of any updates.
These terms and conditions are governed by Scottish law and any disputes will be subject to the exclusive jurisdiction of Scottish courts. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.