We collect information you provide directly to us when placing orders, making reservations, or contacting our bakery. This includes your name, email address, phone number, delivery address, and payment information. We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
We use the information we collect to process your orders, communicate with you about your purchases, provide customer support, and improve our services. Your contact details help us confirm orders, arrange collection or delivery times, and notify you about any changes to your order. We may also use your information to send you updates about new products or special offers, but only if you have given us permission to do so.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting business, or serving customers, provided they agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights, property, or safety, or that of our customers or others.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your payment information is processed through secure payment systems and is not stored on our servers. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
Our website uses cookies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser, but disabling cookies may affect certain website functionalities. We use analytics tools to understand visitor behavior and improve our website performance.
Our website may contain links to external websites or integrate with third-party services such as payment processors or social media platforms. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information to these services.
You have the right to access, update, or delete your personal information that we hold. You can request a copy of your data, ask us to correct inaccurate information, or request that we delete your data subject to legal requirements. You may also opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
Our services are not directed at children under the age of sixteen, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. Parents who believe their child has provided personal information to us should contact us immediately.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable privacy laws.
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the policy on our website and take appropriate measures to inform you of significant changes. Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.
We are committed to complying with applicable data protection regulations including the General Data Protection Regulation and UK data protection laws. We process your personal information lawfully, fairly, and transparently, and only collect information that is necessary for our legitimate business purposes or with your explicit consent.